Privacy Policy for VIVA TRACK

Last updated: December 06, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or plural.

Definitions

• Application refers to VIVA TRACK, the software program provided by the Company.
• Company (referred to as "We", "Us", or "Our") refers to VIVA TRACK.
• Country refers to: Saudi Arabia.
• Device means any device that can access the Service such as a smartphone, tablet, or computer.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Service Provider means any third party that processes data on behalf of the Company.
• Usage Data refers to data collected automatically from the use of the Service.
• You means the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:

• Email address
• First name and last name

Usage Data

Usage Data is collected automatically when using the Service and may include:

• IP address
• Device type and unique identifiers
• Operating system
• Browser type
• Time and date of access
• Diagnostic and performance data

Location Data

While using Our Service, We may collect and process information about Your geographic location in order to provide core features of the Application, such as tracking services, real-time monitoring, and location-based functionalities.

Location Data may include:

• Precise location (GPS-based)
• Approximate location
• Location data collected while the app is in use or running in the background, if enabled by the user

We collect Location Data only with Your explicit consent and in accordance with applicable laws. You can enable or disable location permissions at any time through Your device settings.

Use of Your Personal Data

• To provide and maintain the Service
• To enable tracking and location-based features
• To manage Your account
• To communicate with You (notifications, updates, service messages)
• To improve Service performance and accuracy
• To analyze usage trends and enhance user experience
• To ensure security and prevent misuse
• For legal and business purposes

Sharing of Your Personal Data

We may share Your information in the following situations:

• With Service Providers to operate and improve the Service
• For business transfers (merger, acquisition, or asset sale)
• With affiliates under common control
• With Your consent

We do not sell or rent Your Personal Data or Location Data.

Retention of Your Personal Data

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

Transfer of Your Personal Data

Your information may be processed outside Your country. We ensure appropriate safeguards are in place to protect Your data.

Delete Your Personal Data

You have the right to request deletion or correction of Your Personal Data by contacting Us. Certain data may be retained if legally required.

Disclosure of Your Personal Data

We may disclose Your Personal Data if required by law or valid governmental requests.

Security of Your Personal Data

We use reasonable security measures to protect Your Personal Data, but no system is completely secure.

Children's Privacy

Our Service does not address anyone under the age of 13, and We do not knowingly collect data from children.

Links to Other Websites

We are not responsible for third-party websites or services linked through the Service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.